Privacy Policy

This Privacy Policy describes how ReTHINK CNERGY Inc. (“we,” “us,” or “our”) collects, uses, and protects information when you use SiteMarketing.ai (the “Service”). By using the Service, you agree to the practices described here.

1. Information We Collect

Information you provide directly:

• Account information — name, email address, and password when you sign up.
• Business profile — website URL, brand name, products/services, target audience, and social media links you enter or that are extracted from your website.
• Payment information — processed by Square; we never store your card details.
• Communications — emails or messages you send to us.

Information collected automatically:

• Usage data — pages visited, features used, and time spent on the Service.
• Device and browser information — browser type, operating system, and IP address.
• Cookies and similar technologies — session cookies used to keep you signed in. We do not use advertising or tracking cookies.

Information from third parties:

• If you sign in with Google, we receive your name and email address from Google.
• Payment status and subscription events from Square.

2. How We Use Your Information

• To create and manage your account.
• To generate AI-powered audits, marketing plans, and weekly content tailored to your business.
• To process payments and manage your subscription.
• To send transactional emails — account confirmation, weekly content delivery, audit reports.
• To provide customer support and respond to your inquiries.
• To improve the Service through aggregated, anonymized usage analysis.
• To comply with legal obligations.

We do not sell your personal data. We do not use your business profile data to train AI models beyond generating your own Service outputs.

3. How We Share Your Information

We share data only with the following categories of service providers, strictly to operate the Service:

• Supabase — database and authentication (data stored in the US).
• Anthropic — Claude AI API used to generate audits, plans, and content. Inputs are not used to train Anthropic’s models under our API agreement.
• Square — payment processing.
• Brevo / Resend — transactional email delivery.
• Render / Vercel — application hosting and deployment infrastructure.

We may disclose information if required by law, court order, or to protect the rights, property, or safety of ReTHINK CNERGY Inc., our users, or the public.

4. Data Retention

We retain your account and business profile data for as long as your account is active. If you cancel and request deletion, we will delete your personal data within 30 days, except where retention is required by law (e.g., billing records). Automatically generated content (audit reports, weekly posts) associated with your account is deleted when your account is deleted.

5. Security

We use industry-standard security measures including HTTPS encryption in transit, row-level security in our database (only you can access your data), and access controls limiting which employees can access personal data. No system is 100% secure; please use a strong, unique password for your account.

6. Your Rights

Depending on your location, you may have the right to:

• Access — request a copy of the personal data we hold about you.
• Correction — update inaccurate data (most data is editable in your dashboard).
• Deletion — request that we delete your account and associated data.
• Portability — request an export of your data in a machine-readable format.
• Opt-out of marketing — unsubscribe from non-transactional emails at any time using the link in any email we send.

To exercise any of these rights, email us at hello@sitemarketing.ai. We will respond within 30 days.

7. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, contact us at hello@sitemarketing.ai.

8. Cookies

We use essential session cookies required for authentication. We do not use advertising cookies, third-party tracking pixels, or behavioral analytics tools. You can disable cookies in your browser settings, but doing so will prevent you from staying signed in.

9. Children’s Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us personal information, contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the Service. The “effective date” at the top of this page will always reflect the latest revision.

11. Contact

For privacy questions, requests, or concerns, contact us at: hello@sitemarketing.ai
ReTHINK CNERGY Inc., 8212 E White Fir Ln, Anaheim, CA 92808